The services we provide are underpinned by our superb account management team.
Your dedicated account manager will proactively communicate with you on a regular basis by phone and email so that you are kept updated on everything that’s going on with your campaign.
The client/agency relationship
You will be introduced to your account manager during our introductory immersion session, establishing a solid relationship that will remain at the heart of your campaign. This is also an excellent opportunity for us to gain an in-depth knowledge of what you do as a company, as well as a firm grasp of what your business objectives are and who your target audience is. We believe that this knowledge will be instrumental in helping us to provide the best service possible.
Regular phone calls will keep you fully informed of your campaign’s progress, and we will also arrange meetings where we can discuss the campaign in person and in greater detail. We always aim to be flexible and fit these updates around your schedule.
We will produce frequent performance reports that will provide you with a clear insight as to how your campaign is going. These reports will outline your visibility, website traffic, sales and enquiries – all of course with specific reference to your goals and objectives.
Analysis and monitoring
Your account manager will communicate with your campaign’s SEO consultant, PPC executive, content writer and creative executive, making sure that all deadlines are met and issues are resolved. Any recommendations or suggestions made by a member of your campaign team will be fed through to you.
We feel that developing and maintaining a great relationship is essential to ensuring that our visions remain aligned, as this will allow us to provide the finest services possible. Call us today for further details.
Brands we've helped
What we do
1Understanding Your Business
We work closely with you to understand your business objectives and customers.
We work hard to develop a productive relationship with you from day one, and your account manager will lead regular meetings and phone calls throughout the campaign.
We regularly report on the performance of traffic, sales and enquiries, tracking all goals and objectives to ensure targets are achieved.
4Analysis & Monitoring
Account managers hold internal meetings with the wider campaign team (SEO, PPC, Content etc) to ensure all deadlines are met and all issues are resolved - they will then feed back to you on all activity and recommendations.