My role involves a mix between responding to clients’ technical queries and making recommendations to check websites are running smoothly.
I conduct detailed site audits that highlight any areas where they could improve, which in turn provides a better experience for visitors.
What I enjoy most is being able to really analyse a site in depth and find specific issues affecting both the site and the campaign as a whole.
Since I joined theEword, one of my proudest achievements is earning my First Aid qualification. It’s good to know that I am in a position to help people if needed.
Before my current role, I was an apprentice at another agency at the age of 16 and have now been in the industry for 5 years.
Outside of work, I enjoy going to comic conventions and making my own costumes, playing video games and walking my dog.